Return Policy
Return Policy
Return services may be delayed as a result of COVID-19 safety measures
Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. Pick up may not be available in all areas.
There are a few items that can’t be returned:
- Clearance items
- Gift cards
- Personalized items
- Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
- Items you have already assembled
- Items marked “Non-Returnable” on the sale page. Open Box Items.
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Bedding and mattresses are not refundable or exchangeable.
- Shipping charge for all orders
- Upgraded shipping charges (expedited, white glove, express, room of choice, etc.)
- Assembly services included with delivery
Refund Options
You can choose to receive store credit for your return, or have the original payment method refunded. Any associated return shipping costs will be deducted from the refund amount.